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PURE TALK USA UPGRADE
PURE TALK USA SOFTWARE

Greetings, ADK! We regret to hear about the experience you and your uncle have had with PureTalk thus far. Could you please provide your PureTalk phone number? We are awaitng your reply. We would appreciate the opportunity to investigate this matter further, as providing an optimal cutomer experience is our top priority. Thank you for your feedback, as it always helps us improve the PureTalk experience. While our customer service team is always happy to assist you by phone, we are also available by email at and social media sites Facebook, Instagram, and Twitter for live chat. We are aware of the extended hold times and are working diligently to rectify the issue. We sincerely apologize for the extended hold times you have encountered, and any inconvenience you may have been caused. Greetings, Lee! Please accept our sincerest apologies for the experience you have had with PureTalk thus far, and for the inconvenience you have been caused.

PURE TALK USA UPGRADE

You may log into your account portal online at and click on the 'Replacements" tab to browse device upgrade options. You'll need a VoLTE device to resolve this service interruption. After reviewing your account, we see that your device is unfortunately no longer compatible with our network. In compliance with the mandated 3G shutdown, AT&T began shutting down their 3G network effective February 22nd, 2022.

APN roaming protocol: IPv4 Click on the three vertical dots ⋮ in the upper right-hand corner and select save.Įdited : We regret to hear of the issues you've experienced with PureTalk thus far, and sincerely apologize for the inconvenience you have been caused.

Click Edit The Access Point Name selected should be “Pure Talk RESELLER.” If you do not see the correct APN selected, you will have to input the following information manually:

PURE TALK USA SOFTWARE

Connect to Wi-Fi and check for software updates 1. If the issue continues, you may follow the troubleshooting steps below. Please power off your device for 1 minute, power back on, and test service. We have reset the VoLTE feature for your line. Edit: We have reviewed your account and see there are no reported network outages. Could you please provide your PureTalk phone number or the email address associated with your account? We will be awaiting your reply. We would appreciate the opportunity to investigate this matter further. Please accept our apologies for the inconvenience this has caused. Greetings, Steven! We regret to hear you are experiencing issues with service.